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What types of health insurance do you accept?

  • Medicare ​                                 

  • ​Anthem Medicare

  • Anthem Mediblue

  • Anthem

  • Aetna Medicare

  • Humana PPO                           

  • Humana Medicare    

  • United Healthcare

  • Multiplan

  • Cigna

  • PHCS

  • Alliance Coal

  • Aetna Rural Carrier

  • Alliance Coal Bill Review (Workers Compensation)

  • Medrisk (Workers Compensation)

  • One Call Physical Therapy (Workers Compensation)

*If your insurance provider is not listed above, please contact our facility to determine if we are in network with your provider*

Do I need a doctor’s referral?

NO.  Kentucky is a Direct Access state, meaning that you can see a physical therapist without a physician referral. 

However, some insurance providers require a physician referral for reimbursement purposes.  

What is your new patient procedure?

New patients (using either insurance or Direct Access) are required to be evaluated by our staff physical therapist in order to begin treatment.  Contact us to schedule your initial evaluation.

What if I don't want to use my health insurance, but still want physical therapy treatment?

Theramaxx offers competitive rates for cash-based physical therapy treatment. No physician referral is required when cash-based treatment is provided.   Contact us and ask about our "Self Pay" option.

What if my doctor wants me to go to a different physical therapy clinic?

While your physician can always suggest you receive treatment at a certain physical therapy clinic, ultimately it is up to you as the patient.  Legally, it is your right as the patient to attend the physical therapy clinic of your choosing. 


Factors such as location, staff experience, clinic hours, or underlying financial interests of the referring physician can impact a patient's decision on where to receive physical therapy treatment. 

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